Delivery Policy

Delivery policy of SheEarth Collective Enterprise (OPC) Private Limited applies to all its subsidiaries and affiliated brands. 

  • Once Shipped, delivery usually takes from 3 to 9 working days depending on location.
  • Products are delivered all across India.
  • After the order is accepted by Sheearth Collective Enterprise (OPC) Private Limited, a confirmation email or SMS or call will be sent or made to the customer.
  • The delivery will be made on the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address in any circumstances.

While placing the order the customer shall provide the following details:

  • Name of the recipient
  • Flat number/house number
  • Name of the building/society
  • Name of the road/street
  • Nearest Landmark:
  • Contact number landline/mobile
  • Email address

Sheearth Collective Enterprise (OPC) Private Limited will consider the order as “executed” in the following cases:

  • Delivery not done due to wrong address given by the customers
  • Non availability of the recipients at the address
  • Customer not attending the call of the delivery person and the order is marked as returned
  • Premises locked/ closed
  • Address is invalid
  • In case of civil disturbances, floods, Heavy Rains, National strike/bandh or in any other force majeure event, we reserve the right to cancel the order or reschedule the delivery to another date.

Please Note:

  • Customers are advised to make an unboxing video once they receive their order. In case of any damage, loss or missing items, it becomes easier to raise claims.